recruitment-manager

Kenya

Sales and Distribution Manager at Execafrica Recruitment Limited

Sales and Distribution Manager at Execafrica Recruitment Limited

Operations Manager at Gap Recruitment Services Limited

Operations Manager at Gap Recruitment Services Limited

System (Platform) Consultant and ImplementerKey Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient in technology, solution oriented and customer centric. Foster effective self-leadership and collaboration with Client Partners (CPs), Business Delivery team, and clients to ensure the success of initiatives. Gain a deep understanding of solutions, Impact Platform, and Execution Platform systems to support clients effectively. Occasionally participate in client meetings with CPs. Identify client needs and develop tailored impact journeys/success plans using technology to enhance customer value. Communicate impact journeys to the Business Delivery Manager for execution and monitor learning track performance. Craft compelling proposals in response to client requests. Monitor active users and utilization for each Impact Platform client, collaborating with the Business Delivery Manager and CPs to boost engagement. Plan Quarterly and Annual Business Review meetings for clients, making necessary adjustments to learning plans based on outcomes. Lead initiatives to increase active users and utilization of Platform resources, fostering client independence and enhancing renewal rates. Provide regular encouragement and accountability to leaders on project goals. Plan and facilitate meetings and sessions for clients, ensuring effective engagement and outcomes. Strategize for future partnerships and secure renewal and expansion of client portfolios on the Impact Platform. Qualifications Relevant Bachelor's degree. Must have a minimum of 4 years' experience in a similar role including understanding platform solutions, finding out what clients need, and creating personalized plans for their success. Must be proficient in technology and very client centric. This role requires a mixture of system administration and client engagement hence the role holder must also be proficient in technology, solution oriented and customer centric. Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence. Must have proven business acumen and project management skills at Summit Recruitment and Search

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